When using Google Chrome sometimes you may have noticed that you can’t access websites under the Microsoft domain, such as your Microsoft Account, Windows Store, Xbox and support sites. Usually, the browser will display a “This site can’t be reached” message when trying to load one of the sites if you have previously signed in using a Microsoft account. The problem appears to be an issue with Cookies stored in Chrome when you browse a Microsoft site. Fortunately, you don’t need to switch web browsers, you can simply clear those bad Cookies. In this guide, you’ll learn the steps to remove the Cookies preventing you from accessing a Microsoft website on Windows 10.

How to remove Cookies on Google Chrome

Alternatively, you can delete Cookies individually by doing a search for Windows.com, Microsoft, Xbox and delete all Cookies individually by clicking the Remove all shown button. Google Chrome Cookies settings Once completing the steps, you shouldn’t need to restart Chrome, just go to the Microsoft site and now it should load correctly. All content on this site is provided with no warranties, express or implied. Use any information at your own risk. Always backup of your device and files before making any changes. Privacy policy info.