The set up is a very straightforward process, but if you’re having problems signing in, and you usually end up typing a password instead, the problem isn’t the fingerprint reader, it’s probably an issue with your configuration. If this is the case, reconfiguring your fingerprints can resolve most issues. In this guide, you’ll learn the steps to fix sign-in problems using a fingerprint reader on Windows 10.

Fix fingerprint authentication on Windows 10

The best way to get your fingerprint reader to work correctly with Windows Hello is to reconfigure the feature until your fingerprints have been captured properly. To fix Windows Hello Fingerprint feature, use these steps: Once you complete the steps, lock your device (Windows key + L), and use the fingerprint reader to sign in. If you’re still having problems, repeat the steps mentioned above until you find a configuration that works. Remove fingerprint from Windows Hello Windows Hello fingerprint wizard All content on this site is provided with no warranties, express or implied. Use any information at your own risk. Always backup of your device and files before making any changes. Privacy policy info.