According to Microsoft, once you have installed all the latest Surface and Windows 10 updates, and the screen flickering problem persists, then you can send your Surface Pro 4 back to the company to receive an exchange (refurbished) unit. If you’ve been impacted by this problem, you can refer to this Microsoft support page. All content on this site is provided with no warranties, express or implied. Use any information at your own risk. Always backup of your device and files before making any changes. Privacy policy info.